The Louisiana Public Service Commission (PSC) accused Global Tel Link (GTL), a firm offering inmate communication solutions, of overcharging inmates and their families for telephone calls. Securus Technologies, a private company in the same industry, is issuing press releases to emphasize GTL’s theft. Securus hopes to shame GTL into acting with integrity in the future. According to a PR Newswire report, the PCS found that GTL engaged in multiple acts of overcharging for calls, including artificially inflating charges for the sole purpose of increasing the company’s revenue. Rick Smith, CEO of Securus Technologies, admits that Louisiana’s PCS held their investigation years ago, however, Smith claims that GTL is a tainted company and time does not excuse their actions.
Securus America Technologies recently announced that they have received accreditation from the Better Business Bureau (BBB) and the company received an A+ rating. Acting with honor and transparency is important to Securus; the company knows that they owe a responsibility to the 1,200,000 inmates that they serve across North America.
Related article on PR Newswire.
CrunchBase lists a number of acquisitions that increase the scope of services Securus can offer to its customers. When Securus acquired Guarded Exchange, the company’s 17th acquisition in 32 months, they gained over 70 of Guarded Exchange’s proprietary technologies. Headquartered in Dallas, Securus currently serves 3,450 corrections, public safety and law enforcement agencies.
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