Securus Technologies is a global firm that deals with providing technologies for the inmates. It is a firm that is located in Dallas., Texas. The company is a global leader in producing products that enhance public safety, monitoring and investigations. Securus is a company that has been approved by the Better Business Bureau as a producer of quality products. They are rated A+ in terms of services delivery. According to the vice president of operations at Securus Technologies, Danny de Hoyos, they have worked closely with the Better Business Bureau two ensure that it is not just the highest rating they receive but they also accreditation on they say or write about their products. For Securus to be rated by the Better Business Bureau, it had to attain the following standards:
One, they had to build trust by maintaining a good reputation in the market. No business can go far without being trusted by the consumers. This is a standard Securus has been working on relentlessly. They understand that the customer is the king and no one should ever go against the needs of the consumer.
Secondly, they embraced an aggressive advertising strategy. This is a strategy that will enable their products to reach as many people as possible.
Thirdly, Securus Technologies has been very honest with consumers. In the spirit of honesty, they disclose the materials used to create their products. This is intended to have an open relationship with the clients.
Fourth, Securus Technologies have embraced transparency as a mode of attracting customers. They always make sure that the policies that guide their work is outlined clearly for the consumers to know. They have also made sure that they honor the promises that they make to their clients at all times. There is no need to promise customers a product that cannot be delivered.
These are some of the standards that Securus Technologies had to put in place for to be approved by the BBB.